Whirlpool Microwave Oven GT1195SH User Manual

Microwave Ovens  
A Note to You..........................................2  
Microwave Oven Safety ........................3  
Installation Instructions.........................5  
Getting to Know Your  
Microwave Oven.....................................7  
How your microwave oven works...........7  
Radio interference.................................7  
For the best cooking results ................7  
Testing your microwave oven ..............7  
Testing your dinnerware or cookware...8  
Operating tips........................................8  
Electrical connection ............................8  
Microwave oven features .....................9  
Control panel features ........................10  
Using PERSONAL CHOICE................11  
Built-in kits...........................................11  
Setting the clock .................................12  
Using the minute timer .......................12  
Using Your Microwave Oven................13  
Cooking at high cook power..............13  
Cooking at different cook powers.....13  
Cooking with more than  
one cook cycle ....................................14  
Using AUTO COOK.............................15  
Using AUTO DEFROST.......................16  
Auto defrosting chart..........................16  
Defrosting tips .....................................16  
Using ADD MINUTE............................17  
Using MORE or LESS .........................17  
Using WARM HOLD............................17  
Sensor cooking ....................................18  
Using SENSOR COOK........................18  
Sensor cooking chart..........................18  
Using SENSOR REHEAT ....................19  
Sensor reheating chart .......................19  
Using SENSOR POPCORN ................20  
Sensor popcorn chart.........................20  
Cooking Guide......................................21  
Caring for Your Microwave Oven ........22  
Questions and Answers......................23  
Troubleshooting....................................24  
Requesting Assistance or Service.....25  
Warranty ................................................28  
1-800-253-1301  
Call our Consumer Assistance Center  
with questions or comments.  
MODELS GT1195SH GT1196SH  
PART NO. 3828W5A1146/8171826A  
 
MICROWAVE OVEN SAFETY  
Your safety and the safety of others is very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and  
obey all safety messages.  
This is the safety alert symbol.  
This symbol alerts you to hazards that can kill or hurt you and others.  
All safety messages will be preceded by the safety alert symbol and the word “DANGER” or  
“WARNING.” These words mean:  
You will be killed or seriously injured if you don’t  
follow instructions.  
wDANGER  
You can be killed or seriously injured if you don’t  
follow instructions.  
wWARNING  
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can  
happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
When using electrical appliances basic safety precautions should be followed, including the following:  
WARNING: To reduce the risk of burns,  
electric shock, fire, injury to persons or exposure  
to excessive microwave energy:  
As with any appliance, close supervision is  
necessary when used by children.  
Do not operate the microwave oven if it has a  
damaged cord or plug, if it is not working properly,  
or if it has been damaged or dropped.  
Read all instructions before using the  
microwave oven.  
The microwave oven should be serviced only by  
qualified service personnel. Call an authorized  
service company for examination, repair or  
adjustment.  
Read and follow the specific “PRECAUTIONS TO  
AVOID POSSIBLE EXPOSURE TO EXCESSIVE  
MICROWAVE ENERGY” found in this section.  
The microwave oven must be grounded. Connect  
Do not cover or block any openings on the  
microwave oven.  
only to properly grounded outlet. See “GROUND-  
ING INSTRUCTIONS” found in the “Installation  
Instructions” section.  
Do not store the microwave oven outdoors. Do  
not use the microwave oven near water – for  
example, near a kitchen sink, in a wet basement,  
or near a swimming pool, and the like.  
Install or locate the microwave oven only in  
accordance with the installation instructions.  
Some products such as whole eggs and sealed  
Do not immerse cord or plug in water.  
Keep cord away from heated surfaces.  
containers – for example, closed glass jars –  
may explode and should not be heated in the  
microwave oven.  
Do not let cord hang over edge of table or  
counter.  
Use the microwave oven only for its intended use  
as described in this manual. Do not use corrosive  
chemicals or vapors in the microwave oven. This  
type of oven is specifically designed to heat,  
cook, or dry food. It is not designed for industrial  
or laboratory use.  
See door surface cleaning instructions in the  
“Caring for Your Microwave Oven” section.  
SAVE THESE INSTRUCTIONS  
continued on next page  
3
 
MICROWAVE OVEN SAFETY  
IMPORTANT SAFETY INSTRUCTIONS  
Do not mount over a sink.  
– Remove wire twist-ties from paper or plastic  
bags before placing bag in oven.  
Do not store anything directly on top of the  
microwave oven surface when the microwave  
oven is in operation.  
– If materials inside the oven should ignite, keep  
oven door closed, turn oven off, and disconnect  
the power cord, or shut off power at the fuse or  
circuit breaker panel.  
To reduce the risk of fire in the oven cavity:  
– Do not overcook food. Carefully attend the  
microwave oven if paper, plastic, or other  
combustible materials are placed inside the  
oven to facilitate cooking.  
– Do not use the cavity for storage purposes. Do  
not leave paper products, cooking utensils, or  
food in the cavity when not in use.  
SAVE THESE INSTRUCTIONS  
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO  
EXCESSIVE MICROWAVE ENERGY  
(c) Do not operate the oven if it is damaged. It is  
particularly important that the oven door close  
properly and that there is no damage to the:  
(a)Do not attempt to operate this oven with the  
door open since open-door operation can result  
in harmful exposure to microwave energy. It is  
important not to defeat or tamper with the safety  
interlocks.  
(1) door (bent),  
(2) hinges and latches (broken or loosened),  
(3) door seals and sealing surfaces.  
(b)Do not place any object between the oven front  
face and the door or allow soil or cleaner residue  
to accumulate on sealing surfaces.  
(d) The oven should not be adjusted or repaired by  
anyone except properly qualified service personnel.  
4
 
INSTALLATION INSTRUCTIONS  
Before you begin operating the oven, carefully read the following instructions.  
1. Empty the microwave oven and clean inside it with  
a soft, damp cloth. Check for damage such as a  
door that isn’t lined up correctly, damage around  
the door, or dents inside the oven or on the  
exterior. If there is any damage, do not operate the  
oven until a designated service technician has  
checked it and made any needed repairs.  
2. Put the oven on a cart, counter, table, or shelf that is  
strong enough to hold the oven and the food and  
utensils you put in it. (The control side of the unit  
is the heavy side. Use care when handling the  
oven.) The weight of the oven is about 40 lbs. The  
microwave oven should be at a temperature above  
50°F for proper operation.  
Air intake  
opening  
(in rear)  
Exhaust vent  
(on side)  
NOTE: You can build your microwave oven into a  
wall or cabinet by using one of the trim kits listed in  
the “Built-in kits” section.  
Power  
supply cord  
NOTE: Do not block the exhaust vents or air intake  
openings. Allow a few inches of space at the back  
and side of the oven where the exhaust vents are  
located. Blocking the exhaust vents could cause  
damage to the oven and poor cooking results. Make  
sure the microwave oven legs are in place to ensure  
proper airflow. If vents are blocked, a sensitive  
thermal safety device automatically turns the oven off.  
The oven should work properly once it has cooled.  
ELECTRICAL REQUIREMENTS  
Observe all governing codes and ordinances. A 120  
Volt, 60 Hz, AC only, 15- or 20-amp fused electrical  
supply is required. (A time-delay fuse is  
recommended.) It is recommended that a separate  
circuit serving only this appliance be provided.  
wWARNING  
WARNING  
Fire Hazard  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
Do not install oven next to or over a heat source  
without a UL approved trim kit.  
Doing so can result in death, fire, or  
electrical shock.  
Do not use an extension cord.  
Failure to follow these instructions can  
result in death, fire, or electrical shock.  
5
 
INSTALLATION INSTRUCTIONS  
ELECTRICAL REQUIREMENTS (CONT.)  
GROUNDING INSTRUCTIONS  
Do not use an extension cord. If the power supply  
cord is too short, have a qualified electrician or  
serviceman install an outlet near the microwave oven.  
For all cord connected appliances:  
The microwave oven must be grounded. In the  
event of an electrical short circuit, grounding  
reduces the risk of electric shock by providing an  
escape wire for the electric current. The  
microwave oven is equipped with a cord having  
a grounding wire with a grounding plug. The plug  
must be plugged into an outlet that is properly  
installed and grounded.  
For a permanently connected appliance:  
The microwave oven must be connected to a  
grounded, metallic, permanent wiring system, or  
an equipment grounding conductor should be run  
with the circuit conductors and connected to the  
equipment grounding terminal or lead on the  
microwave oven.  
WARNING: Improper use of the grounding plug  
can result in a risk of electric shock.  
Consult a qualified electrician or serviceman if the  
grounding instructions are not completely  
understood, or if doubt exists as to whether the  
microwave oven is properly grounded.  
SAVE THESE INSTRUCTIONS  
6
 
GETTING TO KNOW YOUR MICROWAVE OVEN  
This section discusses the concepts behind microwave cooking. It also shows you the basics  
you need to know to operate your microwave oven. Please read this information before you use  
your oven.  
HOW YOUR MICROWAVE RADIO INTERFERENCE  
Using your microwave oven may cause interference  
to your radio, TV, or similar equipment. When there is  
interference, you can reduce it or remove it by:  
OVEN WORKS  
Microwave ovens are safe. Microwave energy is not  
hot. It causes food to make its own heat, and it’s this  
Cleaning the door and sealing surfaces of the oven.  
heat that cooks the food.  
Adjusting the receiving antenna of the radio or  
television.  
Microwaves are like TV waves, radio waves, or light  
waves. You cannot see them, but you can see what  
they do.  
Moving the receiver away from the microwave oven.  
A magnetron in the microwave oven produces  
microwaves. The microwaves move into the oven  
where they contact food as it turns on the turntable.  
Plugging the microwave oven into a different outlet  
so that the microwave oven and receiver are on  
different branch circuits.  
Your oven has a MAXWAVE™ multiple microwave  
distribution system. Microwave energy is released  
from two locations, giving you better, more even  
cooking.  
FOR THE BEST COOKING RESULTS  
Always cook food for the shortest cooking time  
Magnetron  
Oven cavity  
recommended. Check to see how the food is  
cooking. If needed, press ADD MINUTE while the  
oven is operating or after the cooking cycle is over  
(see the “Using ADD MINUTE” section).  
Stir, turn over, or rearrange the food being cooked  
about halfway through the cooking time for all  
recipes. This will help make sure the food is evenly  
cooked.  
If you do not have a cover for a dish, use wax  
paper, or microwave-approved paper towels or  
plastic wrap. Remember to turn back a corner of  
the plastic wrap to vent steam during cooking.  
Glass turntable  
Metal floor  
The glass turntable of your microwave oven lets  
microwaves pass through. Then they bounce off a  
metal floor, back through the glass turntable, and are  
absorbed by the food.  
TESTING YOUR MICROWAVE OVEN  
Microwaves pass through most glass, paper, and  
plastics without heating them so food absorbs the  
energy. Microwaves bounce off metal containers so  
food does not absorb the energy.  
To test the oven put about 1 cup of cold water in a  
glass container in the oven. Close the door. Make sure  
it latches. Cook at 100% power for 2 minutes. When  
the time is up, the water should be heated.  
7
 
GETTING TO KNOW YOUR  MICROWAVE OVEN  
Never cook or reheat a whole egg inside the  
shell. Steam buildup in whole eggs may cause  
them to burst, and possibly damage the oven.  
Slice hard-boiled eggs before heating. In rare  
cases, poached eggs have been known to explode.  
Cover poached eggs and allow a standing time of  
one minute before cutting into them.  
TESTING YOUR DINNERWARE  
OR COOKWARE  
Test dinnerware or cookware before using.  
To test a dish for safe use, put it into the oven  
with a cup of water beside it. Cook at 100% cook  
power for one minute. If the dish gets hot and water  
stays cool, do not use it. Some dishes (melamine,  
some ceramic dinnerware, etc.) absorb microwave  
energy, becoming too hot to handle and slowing  
cooking times. Cooking in metal containers not  
designed for microwave use could damage the oven,  
as could containers with hidden metal (twist-ties, foil  
lining, staples, metallic glaze or trim).  
For best results, stir any liquid several times  
during heating or reheating. Liquids heated in  
certain containers (especially containers shaped like  
cylinders) may become overheated. The liquid may  
splash out with a loud noise during or after heating  
or when adding ingredients (coffee granules, tea  
bags, etc.). This can harm the oven.  
Microwaves may not reach the center of a roast.  
The heat spreads to the center from the outer,  
cooked areas just as in regular oven cooking. This is  
one of the reasons for letting some foods (for  
example, roasts or baked potatoes) stand for a while  
after cooking, or for stirring some foods during the  
cooking time.  
OPERATING TIPS  
Never lean on the door or allow a child to swing on  
it when the door is open.  
Do not deep fry in the oven. Microwavable  
utensils are not suitable and it is difficult to maintain  
appropriate deep-frying temperatures.  
Use hot pads. Microwave energy does not heat  
containers, but the heat from the food can make the  
container hot.  
Do not overcook potatoes. At the end of the  
recommended cooking time, potatoes should be  
slightly firm because they will continue cooking  
during standing time. After microwaving, let  
potatoes stand for 5 minutes. They will finish  
cooking while standing.  
Do not use newspaper or other printed paper in the  
oven.  
Do not dry flowers, fruit, herbs, wood, paper,  
gourds, or clothes in the oven.  
Do not start a microwave oven when it is empty.  
Product life may be shortened. If you practice  
programming the oven, put a container of water in  
the oven. It is normal for the oven door to look  
wavy after the oven has been running for a while.  
ELECTRICAL CONNECTION  
If your electric power line or outlet voltage is less  
than 110 volts, cooking times may be longer. Have a  
qualified electrician check your electrical system.  
Do not try to melt paraffin wax in the oven. Paraffin  
wax will not melt in a microwave oven because it  
allows microwaves to pass through it.  
Do not operate the microwave oven unless the  
glass turntable is securely in place and can rotate  
freely. The turntable can rotate in either direction.  
Make sure the turntable is correct-side up in the  
oven. Handle your turntable with care when  
removing it from the oven to avoid possibly  
breaking it. If your turntable cracks or breaks,  
contact your dealer for a replacement.  
When you use a browning dish, the browning  
dish bottom must be at least 3⁄  
in (5 mm) above the  
16  
turntable. Follow the directions supplied with the  
browning dish.  
8
 
GETTING TO KNOW YOUR MICROWAVE OVEN  
MICROWAVE OVEN FEATURES  
3
8
7
I
SENSOR  
POPCORN  
REHEAT  
COOK  
(3 SIZES)  
AUTO  
COOK  
WARM  
HOLD  
ADD  
MINUTE  
PERSONAL  
CHOICE  
MORE  
LESS  
AUTO  
DEFROST  
2
COOK  
TIME  
COOK  
CLOCK  
SET  
POWER  
6
1
4
7
2
5
8
0
3
6
9
START  
ENTER  
OFF  
CANCEL  
5
4
1
Your microwave oven is designed to make your  
5. Removable Turntable Support (under turntable).  
cooking experience enjoyable and productive. To  
help get you up and running quickly, the following  
is a list of the oven’s basic features:  
6. Control Panel. Touch pads on this panel to  
perform all functions.  
7. Light (not shown). The light automatically turns  
on when the door is opened or when the oven is  
running.  
1. One-Touch Door Open Button. Push this  
button to open the door.  
2. Door Safety Lock System. The oven will not  
8. Cooking Guide Label.  
9. Model and Serial Number Plate.  
work unless the door is securely closed.  
3. Window with Metal Shield. The shield prevents  
microwaves from escaping. It is designed as a  
screen to allow you to view food as it cooks.  
4. Glass Turntable. This turntable turns food  
as it cooks for more even cooking. It must be  
in the oven during operation. The turntable is  
sunken into the cavity floor to give you more  
cooking space and better cooking results.  
9
 
GETTING TO KNOW YOUR MICROWAVE OVEN  
CONTROL PANEL FEATURES  
Your microwave oven control panel lets you choose  
the cooking function you want quickly and easily. The  
following is a list of all the Command and Number  
pads located on the control panel.  
1
2
COOK  
OZ HEATER T/TABLE OFF  
For more information on these features, see “Using  
your microwave oven” section.  
1. Display. This display includes a clock and  
scrolling words to tell you what to do when  
you touch a pad.  
SENSOR  
3
4
POPCORN  
REHEAT  
COOK  
(3 SIZES)  
2. SENSOR POPCORN. Press this button to pop a  
6
7
bag of popcorn in any of three sizes.  
AUTO  
COOK  
WARM  
HOLD  
ADD  
5
8
MINUTE  
3. SENSOR REHEAT. Press this button to reheat  
PERSONAL  
CHOICE  
MORE  
LESS  
from a variety of food categories available.  
4. SENSOR COOK. Press this button to cook from a  
variety of food categories available.  
AUTO  
DEFROST  
5. AUTO COOK. Touch this pad to cook food,  
without entering a cook power or time.  
COOK  
TIME  
COOK  
CLOCK  
SET  
POWER  
6. WARM HOLD. Touch this pad to keep hot,  
cooked foods safely warm in your microwave  
oven for up to 99 minutes, 99 seconds. You  
can use WARM HOLD by itself, or to automatically  
follow a cooking cycle.  
1
4
7
2
5
8
0
3
6
9
7. ADD MINUTE. Touch this pad to cook for  
1 minute at 100% cook power.  
OFF  
CANCEL  
START  
ENTER  
8. PERSONAL CHOICE. Touch this pad and a  
Number pad to turn off tones, turn off the clock,  
change scroll speed, change weight measurement  
to kilograms, or turn on the demonstration mode.  
17. OFF/CANCEL. Touch this pad once to erase an  
incorrect command or twice to cancel a program  
during cooking. This pad will not erase the time of  
day.  
9. MORE. Each time you touch this pad you will add  
10 seconds to Auto Cook or regular timed cooking.  
10. LESS. Each time you touch this pad you will  
subtract 10 seconds from Auto Cook or regular  
timed cooking.  
NOTE: If you try to enter unacceptable instructions,  
“ERROR” will appear on the display. Touch  
OFF/CANCEL and re-enter the instructions.  
11. AUTO DEFROST. Touch this pad to thaw frozen  
food by weight.  
12. COOK TIME. Touch this pad followed by Number  
pads to set a cooking time.  
Audible signals  
13. COOK POWER. Touch this pad, after the  
cook time has been set, followed by a Number  
pad to set the amount of microwave energy  
released to cook the food. The higher the number,  
the higher the power or faster the “cooking  
speed.”  
Your microwave oven comes with audible signals that  
can guide you when setting and using your oven:  
A programming tone will sound each time you  
touch a pad.  
Four tones signal the end of a cooking cycle and  
seven tones signal the end of the Minute Timer  
function.  
14. CLOCK SET. Touch this pad to enter the correct  
time of day.  
NOTE: The tones on your oven can be turned off. To  
do so, see “Using PERSONAL CHOICE”.  
15. Number pads. Touch Number pads to enter  
cooking times, cook powers, quantities, or  
weights.  
16. START/ENTER. Touch this pad to start a  
function you have set.  
10  
 
GETTING TO KNOW YOUR MICROWAVE OVEN  
CONTROL PANEL FEATURES (CONT.) USING PERSONAL CHOICE  
PERSONAL CHOICE lets you turn on or off tones, the  
Interrupting cooking  
clock, or the demonstration mode; change scroll  
You can stop the oven during a cycle by opening the  
speed; or switch weight measurement back and forth  
door. The oven stops heating and the fan stops, but the  
between pounds and kilograms.  
light stays on. To restart cooking, close the door and  
1. Touch PERSONAL CHOICE.  
Press START.  
If you do not want to continue cooking:  
2. Touch a Number pad.  
Close the door and the light goes off.  
OR  
TOUCH  
Press OFF/CANCEL.  
NUMBER  
PAD  
TO SET  
THEN TOUCH  
NOTE: Before setting a function, press OFF/CANCEL  
to make sure no other function is on.  
1
2
3
sound on/off  
clock on/off  
scroll speed 1 for slow, 2 for normal,  
3 for fast  
1 for on, 2 for off  
1 for on, 2 for off  
Using the child lock  
The Child Lock locks the control panel so children  
cannot use the microwave when you do not want  
them to.  
4
lbs/kg choice  
1 for lbs, 2 for kg  
NOTE: When you first plug in your microwave oven,  
tones are set on, the clock is set on, the scroll speed  
is set at normal, the weight measurement is set at lbs,  
and the demonstration mode is off.  
To lock the control panel:  
Touch START/ENTER until “LOCKED” appears on  
display (approximately 4 seconds). (Two tones will  
sound.)  
“LOCKED” will appear on the display if a pad is  
touched.  
To unlock the control panel:  
Touch START/ENTER until “LOCKED” disappears  
from display (approximately 4 seconds). (Two tones  
will sound.)  
BUILT-IN KITS  
You can build in your microwave oven by using one of the following trim kits.* These kits are available  
from your dealer. If your dealer does not stock the kit you can order it, by kit part number, by calling  
1-800-253-1301 and following the instructions and telephone prompts you hear.  
SIZE  
COLOR  
FOR INSTALLATION OVER WHIRLPOOL OVEN MODEL  
KIT MODEL NO.  
27"  
30"  
27"  
30"  
27"  
30"  
27"  
30"  
27"  
30"  
Black  
Black  
RBS275PD  
RBS305PD  
RBS275PD  
RBS305PD  
RBS275PD  
RBS305PD  
RBS275PD  
RBS305PD  
RBS275PD  
RBS305PD  
GBS277PD  
GBS307PD  
GBS277PD  
GBS307PD  
GBS277PD  
GBS307PD  
GBS277PD  
GBS307PD  
GBS277PD  
GBS307PD  
MK1197XHB  
MK1190XHB  
MK1197XHQ  
MK1190XHQ  
MK1197XHT  
MK1190XHT  
MK1197XHZ  
MK1190XHZ  
MK1197XHS  
MK1190XHS  
White  
White  
Biscuit  
Biscuit  
Almond  
Almond  
Stainless  
Stainless  
* Whirlpool-approved, electric single ovens only  
11  
 
GETTING TO KNOW YOUR MICROWAVE OVEN  
SETTING THE CLOCK  
USING THE MINUTE TIMER  
When you first plug in your microwave oven, the  
display tells you to “PLEASE SET TIME OF DAY.”  
Then the display shows “:”. If the electric power ever  
goes off, the display will repeat this message when  
the power comes back on.  
You can use your microwave oven as a kitchen timer.  
Use the Minute Timer for timing up to  
99 minutes, 99 seconds.  
NOTE: If you want to use other Command pads while  
the Minute Timer is counting down, touch OFF/  
CANCEL to cancel the Minute Timer.  
NOTE: You can cook without setting the clock, but the  
display will not show the correct time of day after  
cooking.  
1. Touch COOK TIME.  
Display scrolls the words “ENTER COOKING  
TIME”  
1. Touch CLOCK SET.  
Display scrolls the words “(AM  
or PM) ENTER TIME OF DAY”  
2. Enter the time to be counted down.  
NOTE: You can switch between AM and PM by  
touching CLOCK SET.  
Example for 3 minutes:  
TOUCH  
2. Enter the time of day.  
Example for 3:25:  
TOUCH  
0
0
3
Display scrolls the words “TOUCH START OR  
POWER”  
5
2
3
3. Touch COOK POWER.  
Display scrolls the words “ENTER POWER LEVEL  
1 TO 10”  
3. Touch START/ENTER.  
TOUCH  
0
4. Touch START/ENTER.  
5. At the end of the set time:  
Timer will count down to zero, then display will  
show “END” and 7 tones will sound.  
12  
 
USING YOUR MICROWAVE OVEN  
This section gives you instructions for standard microwave cooking. Please read these instruc-  
tions carefully.  
Example for 1 minute, 30 seconds:  
TOUCH  
COOKING AT HIGH COOK POWER  
3
0
1
1. Put the food in the oven and close the  
door.  
Display scrolls the words “TOUCH START OR  
POWER”  
2. Touch COOK TIME.  
3. Touch START/ENTER.  
Display scrolls the words “ENTER COOKING TIME”  
4. At the end of the cooking time:  
Display will show “END” and 4 tones will sound.  
COOKING AT DIFFERENT COOK POWERS  
For best results, some recipes call for different cook  
powers. The lower the cook power, the slower the  
cooking. Each Number pad also stands for a different  
percentage of cook power. Many microwave cook-  
book recipes tell you by number, percent, or name  
which cook power to use.  
The following chart gives the percentage of cook  
power each Number pad stands for, and the cook  
power name usually used. It also tells you when to  
use each cook power. Follow recipe or food package  
instructions if available.  
NOTE: Refer to a reliable cookbook for cooking times.  
NAME  
COOK POWER  
WHEN TO USE IT  
High  
100% of full power  
(automatic)  
Quick heating many convenience foods and foods with  
high water content, such as soups and beverages  
Cooking small tender pieces of meat, ground meat,  
poultry pieces, fish fillets, and vegetables  
9=90% of full power  
8=80% of full power  
7=70% of full power  
Heating cream soups  
Heating rice, pasta, or casseroles  
Cooking and heating foods that need a cook power  
lower than high (for example, whole fish and meat loaf)  
or when food is cooking too fast  
Medium-High  
Reheating a single serving of food  
Cooking requiring special care, such as cheese and egg  
dishes, pudding, and custards  
6=60% of full power  
Finishing cooking casseroles  
Medium  
Cooking ham, whole poultry, and pot roasts  
Melting chocolate  
5=50% of full power  
4=40% of full power  
3=30% of full power  
Simmering stews  
Heating pastries  
Medium-Low,  
Defrost  
Defrosting foods, such as bread, fish, meats, poultry,  
and precooked foods  
Softening butter, cheese, and ice cream  
2=20% of full power  
1=10% of full power  
Low  
Keeping food warm  
Taking chill out of fruit  
13  
 
USING YOUR MICROWAVE OVEN  
COOKING AT DIFFERENT COOK COOKING WITH MORE THAN ONE  
POWERS (CONT.)  
COOK CYCLE  
For best results, some recipes call for one cook  
power for a certain length of time, and another cook  
power for another length of time. Your oven can be  
set to change from one to another automatically, for  
up to 2 stages.  
1. Put the food in the oven and close the  
door.  
You can set your chosen cook functions in any  
order. However, when you use AUTO DEFROST, it  
must be the first stage.  
2. Touch COOK TIME.  
Display scrolls the words “ENTER COOKING TIME”  
Example for 7 minutes, 30 seconds:  
TOUCH  
1. Put the food in the oven and close the  
door.  
3
0
7
2. Touch COOK TIME.  
Display scrolls the words “TOUCH START OR POWER”  
Display scrolls the words “ENTER COOKING  
TIME”  
3. Touch COOK POWER.  
Example for 7 minutes, 30 seconds:  
Display scrolls the words “ENTER POWER LEVEL  
1 TO 10”  
TOUCH  
3
0
7
Example for 50% cook power:  
TOUCH  
Display scrolls the words “TOUCH START OR  
POWER”  
5
3. Touch COOK POWER.  
4. Touch START/ENTER.  
Display scrolls the words “ENTER POWER LEVEL  
1 TO 10”  
Example for 50% cook power:  
5. At the end of the cooking time:  
TOUCH  
Display will show “END” and 4 tones will sound.  
5
4. Repeat Steps 2 and 3 to set the  
cooking time and cook power for the  
second stage.  
5. Touch START/ENTER.  
After the first stage is over, 2 tones sound and the  
next stage will count down.  
6. At the end of the cooking time:  
Display will show “END” and 4 tones will sound.  
14  
 
USING YOUR MICROWAVE OVEN  
3. Touch Number pad to choose the type  
of food.  
USING AUTO COOK  
AUTO COOK lets you cook common microwave-  
prepared foods without needing to set times and cook  
powers. AUTO COOK has preset times and cook  
power for six major types of food.  
4. Touch Number pad to enter the amount.  
5. Touch START/ENTER.  
NOTE: If you want to cook by entering a time and  
cook power, see the “Microwave cooking guide” in the  
“Cooking Guide” section.  
6. At end of cooking time:  
Display will show “END” and 4 tones will sound.  
1. Put the food in the oven and close the  
door.  
2. Touch AUTO COOK.  
Select menu 1-6. (See the following chart or  
cooking guide behind door.)  
This chart tells you how to choose a food type and what amounts you can cook.  
NUMBER  
AMOUNT  
PAD  
FOOD  
INSTRUCTIONS  
2 to 6 slices  
1
Bacon  
Place bacon strips on a paper plate or dinner  
plate lined with paper towels or on a microwave  
bacon rack.  
1 to 6 each  
(2 to 3 ounces each)  
2
3
Frozen  
Roll/Muffin  
Remove from the package and place on a plate.  
If baked good size is over 3 oz each, enter serving  
size as “2”.  
1 to 6 each  
(2 to 3 ounces each)  
Fresh  
Roll/Muffin  
Remove from the package and place on a plate.  
If baked good size is over 3 oz each, enter serving  
size as “2”.  
1 to 2 cups  
4
5
6
Beverage  
Stir liquid several times during heating. Be careful  
when removing the beverage. It will be very hot.  
1
2
to 2.0 lbs  
Chicken  
Pieces  
Place the chicken pieces in a microwavable con-  
tainer. Cover with plastic wrap and vent.  
1 to 6 servings  
Hot Cereal  
Prepare as directed on the package and cook.  
Stir before eating. Use only instant hot cereal.  
NOTE: If you open the door or touch OFF/CANCEL during cooking, the oven will stop cooking and you will  
have to touch START/ENTER.  
15  
 
USING YOUR MICROWAVE OVEN  
Weight conversion chart  
USING AUTO DEFROST  
You are probably used to food weights as being in  
pounds and ounces that are fractions of a pound  
You can defrost food by choosing a category and set-  
ting a weight. AUTO DEFROST has preset times and  
cook powers for 3 categories: Meat, Poultry, and Fish.  
(for example, 4 ounces equals 1⁄  
pound [113.4 g]).  
4
If the weight on the food package is in fractions of a  
pound, you can use the following chart to convert the  
weight to decimals.  
1. Put the food in the oven and close the  
door.  
Equivalent Weight  
2. Touch AUTO DEFROST.  
OUNCES GRAMS  
DECIMAL WEIGHT  
Select menu 1-3. (See the following chart or  
cooking guide behind door.)  
1.6  
3.2  
45.4  
90.7  
.10  
.20  
4.0  
4.8  
6.4  
8.0  
113.4  
136.1  
181.4  
226.8  
272.2  
317.5  
340.2  
362.9  
408.2  
453.6  
.25 One-Quarter Pound  
.30  
.40  
.50 One-Half Pound  
.60  
.70  
.75 Three-Quarters Pound  
.80  
.90  
3. Touch Number pad to choose the type  
of food.  
9.6  
11.2  
12.0  
12.8  
14.4  
16.0  
4. Touch Number pad(s) to enter the weight.  
5. Touch START/ENTER.  
1.00 One Pound  
6. At the end of the defrosting time:  
Display will show “END” and 4 tones will sound.  
NOTES:  
DEFROSTING TIPS  
To defrost items not listed in the “Auto defrost  
chart,” use 30% cook power. Refer to a reliable  
cookbook for defrosting information.  
Before starting, make sure you have removed any of  
the metal twist-ties which often come with frozen  
food bags, and replace them with strings or elastic  
bands.  
During defrosting, 5 tones sound and the display  
will ask you to turn food over. After you do so,  
close the door and touch START/ENTER to  
continue defrosting. See the “Auto defrost chart”  
later in this section for instructions on what to do  
when you see this message.  
Open containers such as cartons before they are  
placed in the oven.  
Always slit or pierce plastic pouches or packaging.  
The shape of the package affects how quickly food  
will defrost. Shallow packages will defrost more  
quickly than a deep block.  
As food begins to defrost, separate the pieces.  
Separated pieces defrost more evenly.  
If food is foil wrapped, remove foil and place it in  
a suitable container.  
Slit the skins, if any, of frozen food such as  
sausage.  
Bend plastic pouches of food to ensure even  
defrosting.  
Use small pieces of aluminum foil to shield parts of  
food such as chicken wings, leg tips, fish tails, or  
areas that start to get warm. Make sure the foil does  
not touch the sides, top, or bottom of the oven.  
Always underestimate defrosting time. If defrosted  
food is still icy in the center, return it to the  
microwave oven for more defrosting.  
The length of defrosting time varies according to  
how solidly the food is frozen.  
AUTO DEFROSTING CHART  
The shape of the package affects how quickly  
food will defrost. Shallow packages will defrost  
more quickly than a deep block.  
TOUCH  
FOOD NUMBER PAD  
WEIGHTS YOU CAN SET  
(tenths of a pound)  
As food begins to defrost, separate the pieces.  
Separated pieces defrost more evenly.  
Meat  
Poultry  
Fish  
1
2
3
.1 to 6.0  
.1 to 6.0  
.1 to 6.0  
16  
 
USING YOUR MICROWAVE OVEN  
Use small pieces of aluminum foil to shield parts  
of food such as chicken wings, leg tips, fish tails, or  
areas that start to get warm. Make sure the foil  
does not touch the sides, top, or bottom of the  
oven. The foil can damage the oven lining.  
USING WARM HOLD  
You can safely keep hot, cooked food warm in your  
microwave oven for up to 99 minutes, 99 seconds.  
You can use WARM HOLD by itself, or to  
automatically follow a cooking cycle.  
For better results, let food stand after defrosting.  
(For more information on standing time, see “Micro-  
wave cooking tips” in the “Cooking Guide” section.)  
NOTES:  
Turn food over during defrosting or standing time.  
Break apart and remove food as required.  
WARM HOLD operates for up to 99 minutes,  
99 seconds.  
Opening the oven door cancels WARM HOLD.  
Close the door and touch WARM HOLD, then touch  
START/ENTER if additional WARM HOLD time is  
desired.  
USING ADD MINUTE  
ADD MINUTE lets you cook food for 1 minute at  
100% cook power.  
Food cooked covered should be covered during  
WARM HOLD.  
NOTES:  
Pastry items (pies, turnovers, etc.) should be  
uncovered during WARM HOLD.  
Each time you touch ADD MINUTE, it will add  
1 minute.  
Complete meals kept warm on a dinner plate  
should be covered during WARM HOLD.  
You can enter ADD MINUTE only after closing the  
door or after touching OFF/CANCEL.  
Do not use more than 1 complete WARM HOLD  
cycle (about 1 hour, 40 minutes). The quality of  
some foods will suffer with extended time.  
You can only use ADD MINUTE to start the oven if  
no other cooking function is running.  
1. Put the food in the oven and close the  
door.  
1. Put hot, cooked food in the oven and  
close the door.  
2. Touch ADD MINUTE.  
2. Touch WARM HOLD.  
3. Touch START/ENTER.  
(each additional touch adds 1 minute of cooking  
time.)  
3. At the end of the cooking time:  
To make WARM HOLD automatically follow  
another cycle:  
Display will show “END” and 4 tones will sound.  
While you are entering cooking instructions, touch  
WARM HOLD before touching START/ENTER.  
USING MORE OR LESS  
When the last cooking cycle is over, you will hear  
2 tones. “WARM” will come on while the oven  
continues to run.  
If a preset cooking time is too long or too short, you  
can lengthen or shorten the cooking time during the  
cooking cycle.  
NOTE: You can only use MORE and LESS with  
Auto Cook or regular timed cooking.  
Touch MORE  
(To add 10 seconds to a remaining cook time of  
1 minute)  
or  
Touch LESS  
(To subtract 10 seconds from a remaining cook time  
of 1 minute)  
17  
 
SENSOR COOKING  
Your microwave oven has a sensor that detects  
the humidity released by the food. The amount  
of humidity detected tells the oven how long to  
cook or heat your food. The sensor is used by  
3 special functions: SENSOR COOK, SENSOR  
REHEAT, and SENSOR POPCORN. The simple  
instructions for these functions are on the  
following pages.  
USING SENSOR COOK  
SENSOR COOK has preset cook powers for  
cooking 10 different types of food.  
1. Put the food in the oven and close the  
door.  
NOTES:  
If you want to cook by entering a time and cook  
power, see “Microwave cooking guide” in the  
“Cooking Guide” section.  
2. Touch COOK.  
Select menu 0-9. (See chart below or cooking  
guide behind door.)  
The oven should be plugged in at least 5 minutes  
before sensor cooking.  
3. Touch Number pad to choose the type  
of food.  
Room temperature should not exceed 95°F.  
Be sure the exterior of the cooking container and  
the interior of the oven are dry. Wipe off each with a  
paper towel.  
The oven will not generate microwave energy for  
approximately 28 seconds at the beginning of the  
sensor cooking cycle.  
When covering foods, be sure to leave an opening  
big enough for moisture to escape so that the  
sensor can determine cooking or reheating time.  
SENSOR COOKING CHART  
NUMBER PAD  
FOOD  
INSTRUCTIONS  
AMOUNT  
1
Potato  
Pierce each potato with a fork and place  
on the oven tray around the edge, at least  
1 inch apart.  
1 to 4 medium,  
about 8 to 10 oz each  
2
3
Fresh  
Vegetable  
Place moist vegetables in a microwavable  
container. Cover with plastic wrap and vent.  
1 to 4 cups  
1 to 4 cups  
Frozen  
Vegetable  
Remove from package. Place vegetables in a  
microwavable container. Cover with plastic  
wrap and vent.  
4
5
Frozen  
Entrée  
Remove from outer package. Loosen cover on  
three sides. If entrée is not in a microwave-safe  
container, place it on a plate, cover with plastic  
wrap and vent.  
Works best if entrée is  
10 to 20 oz.  
1
Rice  
Follow measurements on package for ingredient  
amounts. Place rice and liquid (water or chicken  
or vegetable stock) in a microwavable dish with  
lid. Cover with lid. When cooking is complete,  
allow rice to stand 5 minutes or until liquid is  
absorbed. Stir rice.  
2
to 2 cups of dry rice  
Use medium or long  
grain rice. Cook instant  
rice according to  
directions on the  
package.  
18  
 
SENSOR COOKING  
NUMBER PAD  
FOOD  
INSTRUCTIONS  
AMOUNT  
1 to 3 cups  
6
Casserole  
Combine the ingredients per the recipe in a  
1- to 2-quart casserole. Cover with plastic wrap  
and vent. After cooking is complete, allow 5  
minutes standing time.  
1
7
8
Ground  
Meat  
Crumble meat into a microwavable container.  
Season and cover with plastic wrap. Vent cover  
for well-done meat.  
4
to 2 lbs  
to 2 lbs  
1
Fish,  
Seafood  
Place the food around the sides of a microwave  
-
4
safe container. Season and add 14- to 12-cup  
liquid (wine, water, salsa, etc.) if desired. Cover  
with plastic wrap, vented.  
9
Eggs,  
Scrambled  
Break eggs into a 4-cup measuring cup or  
1-quart casserole. Add 1 tablespoon milk or  
water per egg and beat. Cover with plastic  
wrap, vented. When cooking is complete,  
remove from oven, stir, and allow 1 to 2 minutes  
standing time.  
1 to 4 eggs  
0
Follow package directions.  
1 to 2 servings  
Frozen  
Pizza  
2. Touch REHEAT.  
USING SENSOR REHEAT  
Select menu 1-3. (See chart below or cooking  
guide behind door.  
SENSOR REHEAT has preset cook powers for  
3 different types of food.  
NOTE: If you want to reheat by entering a time and  
cook power, see the “Heating/reheating chart” in the  
“Cooking Guide” section.  
3. Touch Number pad to choose the type  
of food.  
1. Put the food in the oven and close the  
door.  
SENSOR REHEATING CHART  
NUMBER PAD  
FOOD  
INSTRUCTIONS  
AMOUNT  
1
Dinner  
Plate  
Place food to be heated on a dinner plate  
or similar dish. Cover with plastic wrap.  
about 8 to 16 oz  
2
3
Soup/  
Sauce  
Place food to be heated in a microwave  
container. Cover with plastic wrap.  
1 to 4 cups  
1 to 2 cups  
Casserole  
Place food to be heated in a microwave  
container. Cover with plastic wrap.  
19  
 
SENSOR COOKING  
USING SENSOR POPCORN  
SENSOR POPCORN lets you pop commercially  
packaged microwave popcorn by touching just  
1 pad.  
1. Place the bag in the center of the  
turntable and close the door.  
2. Touch POPCORN.  
3. Press START/ENTER.  
NOTE: The sensor will determine “popping time”,  
based on the size of the package.  
SENSOR POPCORN CHART  
SERVING SIZE  
DIRECTIONS  
Follow package directions.  
POPCORN  
3.5 oz  
3.0 oz  
Use a popcorn package which is made especially for microwave  
cooking.  
1.75 oz  
Do not try to pop unpopped kernels.  
Pop only 1 package at a time.  
Do not leave the microwave oven unattended while popping pop-  
corn.  
If you are using a microwave popcorn popper, follow manufacturer’s  
instructions.  
How well your popcorn cooks will depend on the brand of popcorn  
and how much fat it has in it. Try several brands to decide which  
pops the best. For best results, use fresh bags of popcorn.  
20  
 
COOKING GUIDE  
MICROWAVE COOKING TIPS  
Amount of food  
Releasing pressure in foods  
If you increase or decrease the amount of food  
Several foods (for example: baked potatoes,  
you prepare, the time it takes to cook that food will  
also change. For example, if you double a recipe,  
add a little more than half the original cooking time.  
Check for doneness and, if necessary, add more  
time in small increments.  
sausages, egg yolks, and some fruits) are tightly  
covered by a skin or membrane. Steam can build  
up under the membrane during cooking, causing  
the food to burst. To relieve the pressure and to  
prevent bursting, pierce these foods before  
cooking with a fork, cocktail pick, or toothpick.  
Starting temperature of food  
Using standing time  
The lower the temperature of the food being put  
into the microwave oven, the longer it takes to cook.  
Food at room temperature will be reheated more  
quickly than food at refrigerator temperature.  
Always allow food to stand after cooking.  
Standing time after defrosting and cooking allows  
the temperature to evenly spread throughout the  
food, improving the cooking results.  
Composition of food  
The length of the standing time depends on how  
Food with a lot of fat and sugar will be heated  
much food you are cooking and how dense it is.  
Sometimes it can be as short as the time it takes  
you to remove the food from the oven and take it to  
the serving table. However, with larger, denser food,  
the standing time may be as long as 10 minutes.  
faster than food containing a lot of water. Fat and  
sugar will also reach a higher temperature than  
water in the cooking process.  
The more dense the food, the longer it takes to heat.  
“Very dense” food like meat takes longer to reheat  
than lighter, more porous food like sponge cakes.  
Arranging food  
For best results, place food evenly on the plate. You  
can do this in several ways:  
Size and shape  
Smaller pieces of food will cook faster than larger  
pieces. Also, same-shaped pieces cook more evenly  
than different-shaped pieces.  
If you are cooking several items of the same  
food, such as baked potatoes, place them in a ring  
pattern for uniform cooking.  
With foods that have different thicknesses, the  
When cooking foods of uneven shapes or  
thinner parts will cook faster than the thicker parts.  
Place the thinner parts of chicken wings and legs in  
the center of the dish.  
thickness, such as chicken breasts, place the  
smaller or thinner area of the food towards the  
center of the dish where it will be heated last.  
Layer thin slices of meat on top of each other.  
Stirring, turning foods  
When you cook or reheat whole fish, score the  
skin – this prevents cracking.  
Stirring and turning foods spreads heat quickly to  
the center of the dish and avoids overcooking at the  
outer edges of the food.  
Do not let food or a container touch the top or  
sides of the oven. This will prevent possible arcing.  
Covering food  
Cover food to:  
Reduce splattering  
Shorten cooking times  
Keep food moist  
You can use any covering that lets microwaves pass  
through. See “Getting to Know Your Microwave Oven”  
for materials that microwaves will pass through. If you  
are using the Sensor function, be sure to vent.  
21  
 
CARING FOR YOUR  
MICROWAVE OVEN  
MICROWAVE COOKING TIPS (CONT.)  
Metal containers should not be used in a microwave  
oven. There are, however, some exceptions. If you  
have purchased food which is prepackaged in an  
aluminum foil container, refer to the instructions on  
the package. When using aluminum foil containers,  
cooking times may be longer because microwaves  
will only penetrate the top of the food.  
Using aluminum foil  
To make sure your microwave oven looks  
good and works well for a long time, you  
should maintain it properly. For proper care,  
please follow these instructions carefully.  
For interior surfaces: Wash often with warm, sudsy  
water and a sponge or soft cloth. Use only mild,  
nonabrasive soaps or a mild detergent. Be sure to  
keep the areas clean where the door and oven  
frame touch when closed. Wipe well with clean  
water. Over time, stains can occur on the surfaces as  
the result of food particles spattering during cooking.  
This is normal.  
If you use aluminum containers without package  
instructions, follow these guidelines:  
Place the container in a glass bowl and add some  
water so that it covers the bottom of the container,  
not more than 1⁄  
in high. This ensures even heating  
4
of the container bottom.  
For stubborn soil, boil 1 cup of water in the oven for  
2 or 3 minutes. Steam will soften the soil. To get rid of  
odors inside the oven, boil 1 cup of water with lemon  
juice or vinegar.  
Always remove the lid to avoid damage to the oven.  
Use only undamaged containers.  
Do not use containers taller than 34 in.  
Container must be at least half filled.  
For exterior surfaces and control panel: Use a  
soft cloth with spray glass cleaner. Apply the spray  
glass cleaner to the soft cloth; do not spray directly  
on the oven.  
To avoid arcing, there must be a minimum 1⁄  
in  
4
(.64 cm) between the aluminum container and the  
walls of the oven and also between two aluminum  
containers.  
NOTE: Abrasive cleansers, steel-wool pads,  
gritty wash cloths, some paper towels, etc., can  
damage the control panel and the interior and exterior  
oven surfaces.  
Always place the container on the turntable.  
Reheating food in aluminum foil containers usually  
takes up to double the time compared to reheating  
in plastic, glass, china, or paper containers. The  
time when food is ready will vary depending upon  
the type of container you use.  
To clean turntable and turntable support, wash in  
mild, sudsy water; for heavily soiled areas use a mild  
cleanser and scouring sponge. The turntable and  
turntable support are dishwasher-safe.  
Let food stand for 2 to 3 minutes after heating so  
that heat is spread evenly throughout container.  
Cooking you should not do in your microwave oven  
Do not do canning of foods in the oven. Closed  
glass jars may explode, resulting in damage to the  
oven.  
Do not use the microwave oven to sterilize objects  
(baby bottles, etc.). It is difficult to keep the oven at  
the high temperature needed for safe sterilization.  
22  
 
QUESTIONS AND ANSWERS  
QUESTIONS  
ANSWERS  
Can I operate my microwave oven without the  
turntable or turn the turntable over to hold a  
large dish?  
No. If you remove or turn over the turntable, you  
will get poor cooking results. Dishes used in  
your oven must fit on the turntable.  
Can I use a rack in my microwave oven so that I  
may reheat or cook on two levels at a time?  
You can use a rack only if the rack is supplied  
with your microwave oven. If you use a rack not  
supplied with the microwave oven, you can get  
poor cooking performance and/or arcing.  
Can I use either metal or aluminum pans in my  
microwave oven?  
You can use aluminum foil for shielding (use small,  
flat pieces), small skewers, and shallow foil trays  
(if tray is not taller than 3⁄  
inch deep and half filled  
4
with food to absorb microwave energy). Never  
allow metal to touch walls or door.  
Is it normal for the turntable to turn in  
either direction?  
Yes. The turntable rotates clockwise or counter-  
clockwise, depending on the rotation of the  
motor when the cooking cycle begins.  
Sometimes the door of my microwave oven ap-  
pears wavy. Is this normal?  
This appearance is normal and does not affect the  
operation of your oven.  
What are the humming noises that I hear when my  
microwave oven is operating?  
You may hear the sound of the transformer when  
the magnetron tube cycles on.  
Why does the dish become hot when I microwave  
food in it? I thought that this should not happen.  
As the food becomes hot it will conduct the heat  
to the dish. Be prepared to use hot pads to  
remove food after cooking.  
What does “standing time” mean?  
“Standing time” means that food should be  
removed from the oven and covered for additional  
time to allow it to finish cooking. This frees the  
oven for other cooking.  
Why does steam come out of the air exhaust vent?  
Steam is normally produced during cooking. The  
microwave oven has been designed to vent this  
steam out the vents.  
Can I pop popcorn in my microwave oven?  
How do I get the best results?  
Yes. Pop packaged microwave popcorn  
following manufacturer’s guidelines or use the  
preset SENSOR POPCORN button. Do not use  
regular paper bags. Use the “listening test” by  
stopping the oven as soon as the popping slows  
to a “pop” every 1 or 2 seconds. Do not repop  
unpopped kernels. Do not pop popcorn in  
glass cookware.  
23  
 
TROUBLESHOOTING  
Most cooking problems often are caused by little things you can find and fix without tools of any  
kind. Check the lists below before calling for assistance or service. If you still need help, see the  
“Requesting Assistance or Service” section.  
IF MICROWAVE DOES NOT OPERATE, FIRST CHECK THE FOLLOWING:  
Is the microwave plugged into a live outlet with the proper voltage? (See installation instructions.)  
Have you blown a household fuse or tripped a circuit breaker?  
Has the electric company experienced a power failure?  
OTHER POSSIBLE PROBLEMS AND THEIR CAUSES:  
Cause  
Problem  
The door is not firmly closed and latched.  
The microwave oven  
will not run.  
You did not press START.  
You did not follow directions exactly.  
An operation that was programmed earlier is still running.  
You have not entered in the time after pressing COOK TIME.  
The electric supply to your home or wall outlets is low or lower than normal.  
Your electric company can tell you if the line voltage is low. Your electrician  
or service technician can tell you if the outlet voltage is low.  
Microwave cooking  
times seem too long.  
The cook power is not at the recommended setting.  
Larger amounts of food need longer cooking times.  
The turntable will  
not turn.  
The turntable is not correctly in place. Make sure the turntable is correct-side  
up and is sitting securely on center shaft.  
The support is not operating correctly. Remove turntable, check that the  
turntable support is properly in place, and restart oven. If turntable support  
does not move, call a designated service technician for repair. Cooking  
without the turntable can give you poor results.  
The display shows a  
time counting down but  
the oven is not cooking.  
The oven door is not closed completely.  
You have set the controls as a kitchen timer. Press OFF /CANCEL to  
cancel the Minute Timer.  
The command is not correct.  
You do not hear the  
Programming Tone.  
The oven has been stored in a cold area. The fan will run slower until the oven  
warms up to normal room temperature.  
The fan seems to be  
running slower than  
usual.  
There has been a power interruption. Reset the clock. (See the “Setting the  
clock” sections on page 12.)  
The display is  
scrolling “PLEASE SET  
TIME OF DAY”.  
If none of these items is causing your problem, see the “Requesting Assistance or Service” section on page 25.  
24  
 
REQUESTING ASSISTANCE OR SERVICE  
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you  
the cost of a service call. If you still need help, follow the instructions below.  
IF YOU NEED ASSISTANCE OR SERVICE  
Call the Whirlpool Consumer Assistance Center  
Use and maintenance procedures  
toll free at 1-800-253-1301. Our  
Accessory and repair parts sales  
consultants are available to assist you.  
When calling:  
Please know the purchase date, and the  
complete model and serial number of  
Specialized customer assistance (Spanish speaking,  
hearing impaired, limited vision, etc.)  
Referrals to local dealers, service companies, and  
repair parts distributors  
your appliance (see the “A Note to You” section). This  
information will help us better respond to your request.  
Whirlpool designated service technicians are  
trained to fulfill the product warranty and provide after-  
warranty service, anywhere in the United States.  
To locate the Whirlpool designated service company  
in your area, you can also look in your telephone  
Our consultants provide assistance with:  
Features and specifications on our full line  
of appliances  
Installation information  
directory Yellow Pages.  
FOR FURTHER ASSISTANCE  
If you need further assistance, you can write to  
Whirlpool with any questions or concerns at:  
Please include a daytime phone number in your  
correspondence.  
Whirlpool Brand Home Appliances  
Consumer Assistance Center  
c/o Correspondence Dept.  
2000 North M-63  
Benton Harbor, MI 49022-2692  
25  
 
WARRANTY  
®
WHIRLPOOL MICROWAVE OVEN  
LENGTH OF WARRANTY  
WHIRLPOOL CORPORATION WILL PAY FOR  
FULL ONE-YEAR  
WARRANTY  
FROM DATE  
FSP® replacement parts and repair labor to correct defects in materials  
or workmanship. Service must be provided by a Whirlpool designated  
service company.  
OF PURCHASE  
LIMITED FOUR-YEAR  
WARRANTY  
FSP replacement magnetron tube on microwave ovens if defective in  
materials or workmanship.  
SECOND THROUGH  
FIFTH YEAR FROM  
DATE OF PURCHASE  
WHIRLPOOL CORPORATION WILL NOT PAY FOR  
A. Service calls to:  
1. Correct the installation of your microwave oven.  
2. Instruct you how to use your microwave oven.  
3. Replace house fuses or correct house wiring.  
4. Replace owner-accessible light bulbs.  
B. Repairs when your microwave oven is used in other than normal, single-family household use.  
C. In-home service. Your microwave oven must be taken to a Whirlpool designated service company,  
except when your microwave oven is installed over an approved Whirlpool oven using an approved  
built-in kit. (See the “Built-In kits” section for a list of approved built-in kits.)  
D. Damage to your microwave oven caused by accident, misuse, fire, flood, acts of God, or use of  
products not approved by Whirlpool.  
E. Any labor costs during limited warranty.  
F. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
G
. Replacement parts or repair labor costs for units operated outside the United States.  
2/99  
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL  
DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages,  
so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you  
may also have other rights which vary from state to state.  
Outside the United States, a different warranty may apply. For details, please contact your authorized  
Whirlpool dealer.  
If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,”  
additional help can be found by checking the “Requesting Assistance or Service” section or by calling our  
Consumer Assistance Center telephone number, 1-800-253-1301, from anywhere in the U.S.A.  
3828W5A1146/8171826A  
7/99  
Printed in Korea  
© 1999 Whirlpool Corporation  
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.  
 

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